Most common issues

I never received any sms from Money SMS. What to do?
If you haven't received any messages after you installed our app:  1. Make sure that you are logged in and that the Money SMS app is running in the ...
Wed, 15 Nov, 2023 at 3:39 PM
I receive SMS but my balance doesn't change
There are several reasons why your balance might not be increasing even though you are receiving SMS from us: Money SMS is not running in the background w...
Mon, 3 Apr, 2023 at 4:15 PM
I want to change my number
To change your number in our system, please create a new ticket (or click on the "No" response below this article) and share with us both: - y...
Mon, 3 Apr, 2023 at 4:16 PM
Registration unavailable
If you are seeing the 'Registration unavailable' error when trying to register, this means that the app is not available for new users in your netwo...
Mon, 3 Apr, 2023 at 4:16 PM
Register again after the account was deleted
If you are trying to register again with a number that was already registered and then deleted, please note that it is not possible. To use our app, kindl...
Mon, 3 Apr, 2023 at 4:17 PM