There are several reasons why your balance might not be increasing even though you are receiving SMS from us:
- Money SMS is not running in the background when the SMS is received
- You have no internet connection within 1h after the SMS is received
- Money SMS is running on a different device than where the SMS is being received
- The SMS you received was not sent by our app
If none of the above helps resolve your issue, please click on the "No" response below and add a short description of your problem - our support will then get in touch with you.
Also, please make a screenshot of the SMS for which you were not rewarded to help our support investigate your case further and find a solution.